Your MoneySuperMarket Business Banking account is provided through a partnership between MoneySuperMarket, Countingup, and Griffin Bank Ltd. MoneySuperMarket brings you the service, while Countingup builds the app and handles your day-to-day customer support. Your money is held securely by Griffin Bank Ltd, a fully authorised UK bank. This teamwork ensures you get smart financial features alongside full banking protection 🏛️.
How your account is managed
To give you a seamless business banking experience, three different companies work together to look after your service. Here's how the responsibilities break down:
MoneySuperMarket
This account is brought to you by MoneySuperMarket. While you'll see the familiar branding, MoneySuperMarket doesn't directly provide the underlying banking, technology, or support services. Instead, they partner with specialists to give you the best tools possible.
Countingup
Countingup builds and maintains the app, including all its features and built-in accounting tools. The Countingup team also handles all customer support queries on behalf of MoneySuperMarket. If you ever have a question or need a hand, you can message them directly through the in-app chat. Your formal account agreement is with Countingup. 📱
Griffin Bank Ltd
Your actual bank account is provided by Griffin Bank Ltd. They're a fully authorised UK bank, which means they're responsible for safely holding your business funds and processing your transactions.
Griffin Bank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm Reference Number: 970920).
How your money is protected
Because your funds live with an authorised UK bank, your money is safe. Eligible deposits are protected up to £120,000 per depositor by the Financial Services Compensation Scheme (FSCS).
📋 Note: You can view the full FSCS Information Sheet PDF directly within the app at any time if you'd like to learn more about how your deposit protection works.